Terms & Conditions

Effective Date: April 18, 2025

Welcome to Domino Travel. By using our website www.domino.travel and engaging with our travel services, you agree to the following Terms & Conditions ("Terms"). Please read them carefully before proceeding.

1. Overview

Domino Travel, a luxury travel advisory affiliated with SmartFlyer, offers curated travel planning, bookings, and concierge services. All experiences and bookings are subject to availability and governed by the terms of our trusted travel partners.

2. Use of the Website

You agree to use our website for lawful purposes only. You may not:

  • Use the site in any way that may damage, disable, or impair it

  • Attempt to gain unauthorized access to any part of the site or systems

  • Misrepresent yourself or impersonate another person while using the site

  • We reserve the right to restrict access to the site or services at our discretion.

3. Booking Terms

All travel services arranged through Domino Travel are subject to the terms and conditions of the third-party suppliers (e.g., airlines, hotels, tour operators, transportation companies). These partners have their own rules regarding:

  • Cancellations and refunds

  • Changes to bookings

  • Luggage and documentation requirements

  • Travel insurance and liability waivers

  • By confirming a booking, you agree to these third-party terms in addition to ours.

4. Payments & Fees

Domino Travel may charge a planning or concierge fee for certain services. You will be informed of any applicable fees before services are rendered.

All payments must be made in full and on time to secure your bookings. Failure to pay may result in cancellation.

5. Cancellations & Changes

Cancellations, modifications, and refunds are subject to the policies of the service providers involved in your trip.

Domino Travel is not responsible for any losses or penalties resulting from changes or cancellations initiated by you or by the supplier.

We strongly recommend travel insurance to protect your investment.

6. Limitation of Liability

While we take every care to recommend and book exceptional experiences, Domino Travel acts only as an agent. We do not assume responsibility for:

  • Acts, errors, or omissions of third-party suppliers

  • Injuries, damages, or losses incurred during travel

  • Delays or disruptions due to weather, pandemics, strikes, or other uncontrollable events

  • Your participation in travel arrangements is at your own risk.

7. Intellectual Property

All content on this site—images, logos, copy, design—is owned by Domino Travel or its licensors. You may not reproduce, distribute, or exploit this content without written permission.

8. Governing Law

These Terms shall be governed by the laws of the State of Connecticut, without regard to its conflict of law provisions.

9. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page. Continued use of the site or our services constitutes acceptance of the updated Terms.

10. Contact

If you have questions about these Terms, please contact:

Lucie Kittel

Email: hello@domino.travel

Website: www.domino.travel

Privacy Policy

Effective Date: April 18, 2025

Domino Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.domino.travel, or engage with our services.

1. Information We Collect

Personal Information You Provide:

When you contact us, request a consultation, subscribe to our newsletter, or book travel services, we may collect information including:

  • Full name

  • Email address

  • Phone number

  • Travel preferences and interests

  • Billing and payment details

  • Passport or ID information (if required for bookings)

Automatically Collected Information:

When you browse our site, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device and operating system

This helps us improve site performance and your browsing experience.

2. How We Use Your Information

We use your information to:

  • Plan and book your travel experiences

  • Provide personalized travel recommendations

  • Communicate with you regarding your trip or inquiry

  • Improve our website and offerings

  • Comply with legal obligations

We never sell your data. Your information is shared only with trusted partners (such as hotels, tour operators, and service providers) strictly for the purpose of delivering your requested travel experience.

3. Cookies & Tracking Technologies

We use cookies to:

  • Enhance site functionality

  • Analyze user behavior for improvements

  • Remember your preferences

You can manage or disable cookies through your browser settings.

4. How We Protect Your Information

We implement appropriate security measures, including encryption and secure servers, to protect your data from unauthorized access or disclosure.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

  • To make such requests, email us at hello@domino.travel

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this policy occasionally. The latest version will always be posted here with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Lucie Kittel

Email: hello@domino.travel

Website: www.domino.travel